Customer Persona

Create a Customer Persona For Your Sales Funnel

Written by Ralph Chua
Last Updated On

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Your customer persona is a representation of your ideal customer.

This person is the perfect customer for your business, and you’ll design your sales funnel around them.

To create your accurate customer persona, you’ll need to answer some questions about them.

First, you’ll need to know their demographic information, including their age, gender, income level, and marital status.

You’ll also need to know what kind of job they have, what their interests are, and what kinds of products and services they’re interested in.

Once you have all this information, you can start thinking about what kind of personality your customer persona has.

  • What is their pain point?
  • What are they looking for in a product or service?
  • What do they value most?

Answering these questions will help you create a customer persona that you can use to guide your sales funnel strategy.

In this guide, we’ll go over everything you need to know about creating a customer persona for your sales funnel.

We’ll cover why you need one, how to create one, and how to use it in your sales funnel strategy.

Let’s get started!

What is a Customer Persona?

Customer Persona

A customer persona is a representation of your ideal customer.

This person is the perfect customer for your business, and you’ll design your sales funnel around them.

Creating a customer persona helps you to focus on your target market and understand their needs.

It also allows you to create more targeted marketing campaigns that speak directly to your ideal customers.

In marketing terminology, there are 3 types of personas:

  1. Buyer Personas
  2. Website Personas
  3. User Personas

Buyer Persona

A buyer persona is defined as “a semi-fictional representation of your ideal customer based on market research and real data about your existing customers.”

Essentially, a buyer persona is created to help you better understand your target market.

It takes into account factors like age, gender, income level, location, interests, and pain points.

Creating a buyer persona helps you to focus your marketing efforts and connect with your target market on a more personal level.

Website Persona

A website persona is defined as “a user model that represents a major group of users for whom a website is designed, and which encompasses the user’s goals and tasks, as well as the user’s perceptions, attitudes, and beliefs about the site.”

In other words, a website persona is created to help you understand how your target market interacts with your website.

It takes into account factors like how they navigate your site, what types of content they’re interested in, and what their goals are.

Creating a website persona helps you to design a more user-friendly website that appeals to your target market.

User Persona

A user persona is defined as “a model that represents a major group of users for whom a product is designed, and which encompasses the user’s goals and tasks, as well as the user’s perceptions, attitudes, and beliefs about the product.”

In other words, a user persona is created to help you understand how your target market interacts with your product.

It takes into account factors like how they use your product, what their goals are, and what their pain points are.

Creating a user persona helps you to design a more user-friendly product that appeals to your target market.

Why It’s Important In Creating Customer Personas

When You Market To Everyone, You Market To No One

Seth Godin

There is many reasons why you should create a customer persona.

The most important one is that when you market to everyone, you market to no one.

If you try to appeal to everyone, your marketing will be too general and it won’t speak to anyone on a personal level.

Creating a customer persona helps you to focus your marketing efforts and connect with your target market on a more personal level.

It allows you to create targeted campaigns that speak directly to the needs of your ideal customer.

It allows you to write a “Headline” that would capture their attention.

It allows you to write a “Copy” that connects to their pain/pleasure point.

It allows you to show them you understand them better they understand themselves.

It allows you to create a “Call-To-Action” that solves their problem.

Without a customer persona, your marketing efforts will be scattered and it will be difficult to connect with your target market on a personal level.

If all the above are met, what are the chances your customer would say “YES” in your funnel?

The answer is, it would be very high.

Customer personas are important to both your sales team and marketing team.

With congruent marketing and sales strategies, you can align your team to a common goal, which is focused on attracting and selling to your ideal customer.

Next, let’s find out how to create your target customers’ persona.

Who Is Your Dream Customer

While customer persona is important but persona cannot be created without first knowing who your dream customer is.

You have to understand that not everyone is your target market.

You can’t be everything to everyone.

You need to focus on a niche group of people who are most likely to buy from you.

To find out who your dream customer is, answer these questions:

  1. What is their core desire?
  2. How your product or service can help them to get what they desire?
  3. What pain are they moving away from?
  4. What pleasure are they moving towards?
  5. Where are they hiding?

Russell Brunson’s book, “Traffic Secrets” has taught me a lot about creating customer personas.

He stresses the importance of understanding your target market and knowing who your dream customer is.

He recommends that you focus on a niche group of people who are most likely to buy from you, and to understand their core desires, how your product or service can help them get what they desire, and what pain they are moving away from.

By understanding your target market better, you can create customer personas that are more likely to buy from you.

Now that you know who your dream customer is, let’s look at some tips on how to create a customer persona.

How To Create A Customer Persona

1. Give Them A Name

When you give your customer persona a name, it makes it easier for you to remember who they are and what they’re about.

It also makes them feel more real to you.

2. Give Them A Face

When you give your customer persona a face, it makes them feel more real to you.

It also helps you to remember who they are and what they’re about.

3. Give Them A Background

When you give your customer persona a background, it helps you to understand their motivations and what drives them. (Demographic details)

4. Give Them A Problem

When you give your customer persona a problem, it helps you to understand their pain points and what they’re looking for a solution to.

5. Give Them A Goal

When you give your customer persona a goal, it helps you to understand what they’re trying to achieve and how your product or service can help them to achieve it.

6. Give Them A Story

When you give your customer persona a story, it helps you to understand their journey and what they’re looking for at each stage.

Building customer personas is very essential to add to your marketing strategies.

So you can fill your sales funnel with a target audience and convert them into customers.

If you want to learn more about how to create customer personas, I recommend reading this blog post by Buffer.

Final Thought – Customer Persona For Your Sales Funnel

One thing I would say though…

The more you know about your prospective customers, the higher the chances of making a sale.

It’s important to understand that not everyone is your target market.

Once you found who your dream customer is, you can:

  • Find where they are hanging out online
  • What content they are consumed
  • What problems they are trying to solve
  • Who are their influencers are
  • What products you can offer
  • And much more…

By understanding your target market better, you can create customer personas that are more likely to buy from you and convert them into customers.

If you have trouble finding your dream customer.

This might helps you:

Your Dream Customer Is Usually Yourself 5 Years Ago

Russell Brunson Quote In Your First Funnel Challenge

Creating a customer persona is an essential part of any marketing strategy.

It allows you to focus on a niche group of people who are most likely to buy from you and convert them into customers.

By understanding your target market better, you can create customer personas that are more likely to buy from you and convert them into customers.

Hope this helps! 🙂

Read Also:

  1. 23 Types Of Sales Funnel
  2. What Is AIDA Model
  3. What Is Funnel Hacking
Photo of author

Article By:

Ralph Chua

I'm a husband and a father. I'm also an entrepreneur who's on a mission to find sales funnel mastery. I love watching football, but not as much as my wife loves it. She is the best quarterback in our family!
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